Terms & Conditions |
Booking Form |
The signing of the Booking Form or receipt of payment
for deposit by the party leader confirms the acceptance of
the terms and conditions set out and shall be binding on the
person(s) booking and intending to occupy the premises. |
Occupancy |
We reserve the right to refuse occupancy to single sex
parties and guests who are all under the age of 21. No pets
accepted. For the comfort of all guests the Villa is a non-smoking
home. To ensure comfort, security and peace of mind our homes
are registered with the State Authorities and are in full
compliance with all relevant legislation. Under Florida State
Law the Villa is licensed for occupation to a maximum of 10
guests only, including children and infants. The property
is booked exclusively for the use of the persons named on
the Booking Form. No other persons may use the property without
the prior written consent and confirmation of the Owners.
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General |
The villa is available for occupation from 4.00 pm local
time on the day of arrival. If you require an earlier arrival
time you will need to check with our Management Company in
advance to be sure that everything will be ready, as there
may be other guests departing same day. Your departure time
is 10.00 am. If you require a later departure time you will
need to inform us in advance. All local telephone calls and
internet access is free of charge as a courtesy to our guests.
All bed linen and towels are provided for your needs. Please
do not remove any towels or bed linen from the house. Stays
of 5 nights or less will incur an additional cleaning fee. |
Pool Alarm system |
It is a requirement of Florida State Law that all patio
doors and poolside windows are fitted with a child alarm.
Fire and security alarm systems are fully integrated and situated
around the entire villa. These alarms are also linked to the
Sheriff and Fire departments. Any tampering with these alarms
will result in a deduction from your security bond to cover
the cost of repair / replacement and may result in prosecution
by the State Authorities. |
Payment Details |
A non-refundable deposit of $200 (£100) per week
booked is due within 7 days of your initial reservation. On
receipt of your deposit we will bank your payment and wait
for clearance, following which we will send out a receipt
and confirmation of booking. Payment of the balance plus security
deposit is due in full 8 weeks prior to your departure date.
On receipt, banking and clearance of your parties’ final
payment, we will send out your arrival pack. |
Security Deposit /Breakages Bond |
We require a refundable security / breakage deposit of
$400 (£200) per booking which is payable a minimum of
14 days prior to your departure – it is normally accepted
with your balance payment. The security deposit may be paid
by credit card, cash or check (cheque). This deposit will
be returned to you in full within 14 days after departure,
providing our Management Company have reported no breakages
or damage. Any chargeable costs will be advised and we reserve
the right to retain the security deposit (either in part or
full) to cover breakages, damage, non return of keys and additional
cleaning costs for spills, stains etc.
Please check the inventory when you arrive and prior to your
departure and advise our Management Company of any faults
and damage. Receipts for repairs or replacements will be provided
in the unlikely event that such retention of the security
deposit is required. The client is held responsible for any
damage or breakages that may be caused to the property its
contents and also for any items in the inventory during your
stay. Please report all damage and faults caused or found
at the home to our management company at the earliest opportunity.
We reserve the right to pursue a quest for recompense for
any and all damages caused which may exceed the value of the
security deposit within 14 days of being served notice of
this. |
Pool/Spa heat, domestic hot water & Air Conditioning |
Our Management Company set the temperature for pool/spa
heating, domestic hot water and air conditioning. We will
charge you to recover all additional costs of gas, electricity,
parts, service and call out costs if these settings are altered
by guests. Air conditioning is on 24 hours a day to keep the
Villa cool and comfortable. Please do not adjust the air conditioning
settings and keep all external windows and door closed so
that the system is not overloaded. We will charge you for
call out costs, additional cost of electricity used and all
replacement parts arising from repairs to the system if it
becomes frozen up due to guests tampering with the air conditioning
settings. Charges may be in form of an invoice or withholding
of security deposit. |
Villa Keys |
Please leave the villa front door key in its security box
each time you leave the property. The loss of the door key
will result in a charge from your security bond to cover the
cost of replacement locks. In the situation that you lock
yourself out, please contact our Management Company immediately.
They will allow you re-entry into the house. |
Cancellation |
In the event of your needing to cancel the following conditions
will apply….
12 weeks or more prior to departure 20% of total charge
8 or more weeks prior to departure 50% of the total charge
Less than 8 weeks 100% of total charge. |
Insurance |
We strongly recommend that you ensure you have adequate
Travel Insurance to cover your losses if cancellation is due
to an insured event beyond your control resulting in a financial
loss. |
Liability |
The owners and their agents do not accept liability whatsoever
for death, personal injury, accidents, loss or damage to persons
or personal effects however caused as a result of use of the
pool, spa and villa and all equipment provided. It is your
responsibility to ensure that children are always supervised
properly in and around the pool and inside and outside the
villa. |
Force Majeure |
The owners or their agents cannot accept responsibility,
be responsible or be liable in respect of damage or changes
caused by Force Majeure, e.g. strikes, floods, closure of
airports, weather conditions or other events beyond our control.
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Complaints or Dissatisfaction |
In the unlikely event of a complaint during your stay please
contact the Management Company immediately. If the matter
cannot be resolved you should contact the owners – Sue
and Colin Silvester - in writing, within 14 days of the end
of the rental period. If the problem has not been reported,
as requested, neither the Management Company nor the owners
can not accept any liability or responsibility.
We reserve the right to pursue a quest for recompense for
any and all damages caused which may exceed the value of the
security deposit within 14 days of being served notice of
this. We reserve the right to evict from the Villa without
any financial reimbursement whatsoever any person or persons
that do not comply with the booking terms and conditions.
By payment of rental for the Villa it is deemed that the terms
and conditions are read and accepted by guests for their exclusive
enjoyment and use of facilities provided at the Villa during
their contracted rental term. |
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We want our villa to remain as clean and tidy for each
and every visitor so please respect our home and treat it
with the care it deserves. Thank you |
Barbeque |
Please Note: Use of the barbecue is entirely complimentary.
However, please ensure that it is cleaned and left as found
when you depart. Failure to do so will result in a £50.00
/ $90.00 deduction from the security deposit. |
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